Acceptable Use Policy

Last updated: Wed Jan 22 2025

1. Introduction

1.1 Company Information

• Company Name: Rain Ventures Limited
• Trading Name: StoryKraft
• Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
• Company Registration Number: 16041437
• ICO Registration: C1590372
• Contact Email: hello@storykraft.ai

1.2 Policy Scope

This Acceptable Use Policy ("Policy") outlines the permitted and prohibited uses of StoryKraft's services, with a particular focus on child safety and appropriate content creation.

2. Child Safety Principles

2.1 Core Safety Requirements

• All content must be age-appropriate for children
• No harmful, discriminatory, or adult-themed content
• No collection of personal information from children without parental consent
• No external links or references that may lead to inappropriate content
• No communication features that could enable direct contact with children

2.2 Content Standards

All stories and characters must:

• Be suitable for the intended age group
• Promote positive values and behaviors
• Avoid frightening or distressing elements
• Exclude violence, sexual content, or inappropriate themes
• Maintain cultural sensitivity and inclusivity

3. Prohibited Content and Behavior

3.1 Content Restrictions

Users must not create or share content that:

• Contains explicit or mature themes
• Promotes discrimination or hate speech
• Includes personal information of minors
• Features real-world locations or identifying details
• Contains commercial or promotional material
• Includes external links or contact information

3.2 Behavioral Restrictions

Users must not:

• Attempt to bypass parental controls
• Share account credentials
• Create multiple accounts to circumvent restrictions
• Use the service for non-educational commercial purposes
• Attempt to contact other users through the platform
• Extract or scrape user data or content

4. Account Usage and Security

4.1 Parent/Guardian Responsibilities

Parent/Guardian accounts must:

• Maintain accurate account information
• Keep login credentials secure
• Monitor child activity on the platform
• Review and approve all created content
• Report any safety concerns immediately

4.2 Account Security

Users must:

• Use strong, unique passwords
• Enable two-factor authentication when available
• Log out from shared devices
• Not share account access
• Report suspicious activity immediately

5. Content Creation Guidelines

5.1 Story Creation Standards

All stories must:

• Have clear educational or entertainment value
• Be free from copyrighted material
• Avoid stereotypes or bias
• Include appropriate conflict resolution
• Maintain positive messaging

5.2 Character Creation Standards

All characters must:

• Be age-appropriate
• Avoid harmful stereotypes
• Not reference real people
• Promote positive traits
• Be suitable for the intended audience

5.3 Content Examples

Appropriate Content Examples:

• Adventure stories about friendship and teamwork
• Fantasy tales with magical creatures helping others
• Educational stories about learning new skills
• Cultural stories celebrating diversity
• Stories about overcoming everyday challenges

Inappropriate Content Examples:

• Stories involving physical violence or fighting
• Content featuring scary or threatening situations
• Stories with romantic or intimate relationships
• Tales involving dangerous or risky behavior
• Content featuring real locations or personal details

5.4 Educational Content Guidelines

For educational content creators:

• Content must align with age-appropriate learning standards
• Stories should include clear learning objectives
• Include positive reinforcement and encouragement
• Avoid competitive or comparative elements
• Focus on individual progress and achievement

Age-Appropriate Topics:

Ages 3-5:

• Basic counting and numbers
• Letters and simple words
• Colors and shapes
• Basic emotions
• Simple problem-solving

Ages 6-8:

• Reading comprehension
• Basic math concepts
• Science discovery
• Social skills
• Creative expression

Ages 9-12:

• Complex problem-solving
• Critical thinking
• Scientific concepts
• Cultural awareness
• Digital citizenship

5.5 Content Accessibility

All content should:

• Use clear, simple language
• Include alternative text for images
• Maintain consistent formatting
• Avoid flashing or rapidly moving elements
• Support screen readers where possible

5.6 Content Review Guidelines

Parents/guardians should ensure:

• Age-appropriate themes
• Positive messaging
• Educational value
• Cultural sensitivity
• Safety considerations

Educational institutions should verify:

• Curriculum alignment
• Learning objectives
• Inclusive language
• Assessment opportunities
• Parent/guardian approval requirements

6. Monitoring and Enforcement

6.1 Content Review

StoryKraft reserves the right to:

• Review all created content
• Remove inappropriate content
• Suspend or terminate accounts
• Report serious violations to authorities
• Implement automatic content filtering

6.2 Reporting Mechanisms

Users can report concerns through:

• In-app reporting tools
• Email: hello@storykraft.ai
• Support chat
• Account safety settings All reports are treated confidentially

7. Consequences of Violation

7.1 Enforcement Actions

Violations may result in:

• Content removal
• Account suspension
• Permanent account termination
• Reporting to relevant authorities
• Legal action if necessary

7.2 Appeal Process

Users may appeal enforcement actions by:

• Submitting a written appeal
• Providing supporting documentation
• Demonstrating understanding of violations
• Committing to future compliance

8. Safety Features and Tools

8.1 Parental Controls

Available tools include:

• Content filters
• Usage time limits
• Activity monitoring
• Approval requirements
• Content restrictions

8.2 Safety Settings

Users can configure:

• Age-appropriate content filters
• Interaction limitations
• Privacy settings
• Notification preferences
• Account visibility

9. Updates and Communications

9.1 Policy Updates

• Regular review and updates
• Email notification of changes
• Grace period for compliance
• Clear change documentation

9.2 Safety Communications

We will notify users about:

• New safety features
• Best practices
• Policy changes
• Security recommendations
• Platform updates

10. Contact Information

10.1 Safety Concerns

For immediate safety concerns:

• Email: hello@storykraft.ai
• Support chat: Available on the Website
• Response time: Within 1 hour for urgent issues

10.2 General Inquiries

Rain Ventures Limited 71-75 Shelton Street, Covent Garden London, United Kingdom WC2H 9JQ

• Email: hello@storykraft.ai
• ICO Registration: C1590372

10.3 Regulatory Reporting

Information Commissioner's Office

• Website: www.ico.org.uk
• Telephone: 0303 123 1113

11. Additional Resources

11.1 Safety Guides

• Parent/Guardian Guide
• Child Safety Best Practices
• Digital Literacy Resources
• Online Safety Tips
• Reporting Guidelines

11.2 Support Materials

• FAQs
• Safety Tutorials
• Educational Resources
• Community Guidelines
• Best Practice Examples